Wix natively supports Shiprocket, not direct APIs like Delhivery or Ekart.

Wix does not provide direct API-level integration with logistics companies like Delhivery or Ekart. The reason is simple: maintaining direct integrations with multiple shipping providers requires technical resources, constant updates, and compliance with each courier’s evolving requirements.

By offering Shiprocket as a centralized solution, Wix keeps the process simple and scalable for most businesses.

1. What If You Still Want to Use Delhivery or Ekart Separately?

Here’s where it gets a little tricky. If you don’t want to use Shiprocket and instead prefer to manage your shipments directly with Delhivery or Ekart, you’ll have to:

• Sign up with them separately.

• Export your orders manually from Wix.

• Coordinate shipments via the courier’s own back office panel.

• Assign team members to manage the logistics flow independently.

This means more manual work and less automation.

2. The Reality of Managing Shipments Without Integration

If you choose not to use Shiprocket, you should be prepared for:

• Manual entry of order details.

• Higher chances of errors or delays.

• Additional time spent reconciling shipments, COD payments, and returns.

• The need for a dedicated resource or team to manage day-to-day operations.

For businesses just starting out, this might be manageable. But as order volume grows, it can quickly become overwhelming.

3. What’s the Best Solution?

If you’re running your store on Wix, the most efficient option is to integrate with Shiprocket. Not only does this reduce manual effort, but it also allows you to:

• Compare shipping rates across multiple couriers.

• Offer customers faster deliveries with real-time tracking.

• Automate order syncing between Wix and your courier dashboard.

• Save time and money in the long run.

Final Thoughts

To sum it up:

• Wix natively supports Shiprocket, not direct APIs like Delhivery or Ekart.

• If you want to work with Delhivery/Ekart independently, you’ll need to handle everything manually in the back office.

• For efficiency and scalability, most businesses are better off using Shiprocket as the central logistics solution.

  
  

In eCommerce, shipping is more than just delivery—it’s customer experience. Choosing the right integration can help you save time, reduce costs, and keep your customers happy.